Privacy Policy
Last updated: October 2026
1. What We Collect
When you use PepScribe, we collect information you provide directly: your name, email address, health goals, medical history responses, and contact details submitted through our intake assessment. We also collect standard usage data (pages visited, device type, referring source) through analytics tools.
2. How We Use It
Your assessment data is shared with independently licensed healthcare providers for clinical review. We use your email to communicate about your assessment status, subscription, and relevant service updates. We do not sell your personal information to third parties.
3. Clinical Data
Health information submitted through the intake assessment is transmitted to our clinical infrastructure partner for provider review. PepScribe is a technology platform and does not store long-term medical records. Your clinical data is handled in accordance with HIPAA requirements by our licensed clinical partners.
4. Cookies and Analytics
We use analytics tools to understand how visitors interact with our site. These tools may use cookies or similar technologies. We do not use cookies for advertising purposes without your consent.
5. Data Security
We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. Access to personal information is restricted to authorized personnel only.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting support@pepscribe.com. We will respond to data requests within 30 days.
7. Consumer Health Data Notice
This section addresses consumer health data rights under telehealth-specific privacy laws, including the Washington My Health My Data Act and similar state statutes. Consumer health data includes any information identifying a consumer’s health status, health conditions, medications, biometric data, or use of services related to physical or mental health. PepScribe collects this data only with your consent through the intake assessment, uses it solely to provide the telehealth service you requested, and shares it only with the independently licensed clinicians and 503A pharmacies responsible for your care. We do not sell consumer health data. You may withdraw consent, request deletion, or appeal a privacy decision by contacting support@pepscribe.com. We respond within 45 days.
8. PepScribe in ChatGPT
PepScribe offers five plugins for ChatGPT: Syringe Units, Vial Planner, Half-Life, Site Rotation and Pharmacy Check. Each one receives only what its calculation needs: vial amounts, water or concentration, doses and syringe size (Syringe Units and Vial Planner); a dose schedule and its start and discard dates (Vial Planner); a half-life, dose and dosing interval (Half-Life); the injection route, the injection sites you mention, how often you inject and the date of your next injection (Site Rotation); and yes, no or unknown answers about an online seller (Pharmacy Check). None of them asks for your name, your contact details or the name of a medication. Each uses what it receives to compute the result and return it to ChatGPT, and does not store it, link it to you, or share it. We count how often each plugin runs and whether it succeeded, without the values you enter, to learn which plugins are useful. ChatGPT also sends anonymized request details, such as a conversation identifier and an approximate location; the plugins do not use or keep them. Our hosting provider may record standard request metadata, such as the time and IP address, in short-lived operational logs. OpenAI’s handling of your ChatGPT conversations is covered by OpenAI’s own privacy policy.
9. Contact
For privacy-related questions, contact us at support@pepscribe.com.