PepScribe

Support

Get in touch.

Call, text, or email and a person answers. For questions about your own treatment, write from your patient account so it reaches your clinician.

Call or text

(949) 694-2415

Eligibility, billing, shipping, or anything else non-clinical. We reply within one business day.

Call usText us

Email

support@pepscribe.com

Longer questions, or anything you would rather have in writing. We reply within one business day.

Email usUse the form
A woman holding a sealed PepScribe box at her open front door in evening light

Before you write

Frequently asked questions

Pricing, eligibility, shipping, safety, and how compounding works are already answered there.

The 3-minute assessment

Clinical eligibility is confirmed in the 3-minute intake. No credit card. You aren't charged unless you're prescribed.

Scope of support

What support can answer.

  • Eligibility and state availability
  • Billing and subscriptions
  • Shipping and delivery
  • Account and login questions
  • How PepScribe works
  • The 503A USA compounding standard
  • Regulatory distinctions and what the FDA categories mean
  • The clinician review process

Support cannot give medical advice. For questions about your treatment, side effects, dosing, or whether to continue a protocol, write from your patient account. We carry those to the clinician who prescribed your treatment, and you get an email when there is an answer.

In a medical emergency, call 911 or go to an emergency room. Do not email support.

Write to us

Send us a note.

Rather write it here than open your mail app? This reaches the same inbox.

Questions about your own treatment, symptoms, or dosing belong on your record. Write from your patient account, not here, so they reach your clinician.

We reply within one business day.

Where we are

Legal entity
PepScribe LLC
Mailing address
6701 Corporate Dr Ste N
Johnston, IA 50131