PepScribe

Support

Get in touch.

Questions we haven't answered? Here's the fastest way to reach us. For clinical questions specific to your treatment, use the secure messaging in your patient account.

Email support
support@pepscribe.com

Questions about eligibility, billing, shipping, or anything else non-clinical. We reply within one business day.

Email us
Check the FAQ first
/faq

Most common questions, pricing, eligibility, shipping, safety, how compounding works, are already answered there.

Read the FAQ
Take the free assessment
3-min intake

Clinical eligibility is confirmed in the 3-minute intake. No credit card. You aren't charged unless you're prescribed.

Start the intake

Scope of support

What we can and can't answer.

Email support can answer
  • Eligibility and state availability
  • Billing and subscriptions
  • Shipping and delivery
  • Account and login questions
  • How PepScribe works
  • The 503A USA compounding standard
  • Regulatory distinctions and what the FDA categories mean
  • The clinician review process
Email support cannot answer

Medical advice. For clinical questions specific to your treatment, side effects, dosing, whether to continue a protocol, use secure messaging with your clinician in your patient account. Support staff cannot relay clinical questions for you.

In a medical emergency, call 911 or go to an emergency room. Do not email support.